FAQ Category

• My payment did not go through.
  Your payment may be declined due to reasons such as insufficient funds, international payment restrictions, or authentication errors.
  Please contact your card issuer and try again.
• How is the payment currency applied?
  The final amount is calculated based on the exchange rate at the time of payment, and the actual charged amount may vary depending on your card issuer.
• I was charged twice for my order.
  Temporary duplicate charges may occur during the payment process. Duplicate amounts will be automatically canceled or refunded.
  If the issue persists, please contact your card issuer.
• My card authorization was canceled after payment.
  If your order was not successfully completed after authorization, the authorized amount will be automatically canceled.